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    Common Queries

  • A module I have successfully completed does not appear on my personal CPD record, what do I do?
  • I am unable to resume a module where I left off last time?
  • What is MyCPD for?
  • I am having problems logging in?
  • How do I know if my system is configured properly for MyCPD?
  • These FAQ's do not answer any questions on problems experienced after login


  • What modules are currently available?
  • How, specifically, are modules delivered?

      About MyCPD

    • How does this website work?
    • How much does MyCPD cost?
    • Does MyCPD replace my need to attend seminars?
    • Where can I find out more about becoming a QFA?
    • Where can I find out more about becoming a CPD Member?

      Logging In

    • I want to access the member area. I have problems logging in?
    • I get the error 'Session Expired' when I try to login (Cookies disabled).
    • I didn't know I had a password. How do I find out what it is?
    • I have a user name and password and I know it is correct but I can't login
    • I wish to access MyCPD, but I am not a QFA or CPD member, what do I do?
    • MyCPD is telling me that my password is incorrect.
    • I have changed my details, but can't login.
    • I want to change my password but can't find where to do it on the MyCPD website.